Transformation


Calling All Volunteers: Get Started with the New Membership System
Why log in now?
This system is your gateway to:
✅ Completing essential learning, including safety & safeguarding modules
✅ Submitting nights away notifications and applying for permits
✅ Recognizing your fellow volunteers with awards
✅ Keeping your membership details up to date
How to Access the System:
- Sign in to scouts.org.uk with your login email and password and explore the new system.
- More details of how to gain access to the system can be found here: First steps checklist: all members | Scouts
- If you are having any difficulties, please speak to your line manager or email transformation@sesscouts.org.uk
What You Need to Do Next:
✔ Review and update your profile and membership details and complete the declaration
✔ Complete your learning – If your safety or safeguarding modules have lapsed, you must complete them ASAP to continue face-to-face Scouting.
✔ Plan ahead – A new Safety Module must be completed by 14th July 2025 by all adult volunteers, so why not get ahead now?
- Watch this Short video about the new digital system.

- You can ask your Group Lead Volunteer for help
- You can email South East Scotland go live team on:
transformation@sesscouts.org.uk
GoLive Support form
We’re here to help guide you through the changes which are happening now, and on the way.
To ask us a question, or send your comments, you can email the team on transformation@sesscouts.org.uk or fill out the form below.
Transforming Our Volunteer Experience – explore
- Redesigning the appointments process.
- Introducing a welcome conversation.
- New digital recruitment tool.
- Improved self-service for new volunteers.
- New Buddy System.
- Team-based approach allowing tasks to be shared.
- Clearer purpose and responsibilities of teams.
- More flexible Volunteering.
- New digital tool for adult volunteers.
- Reviewing current training and moving to learning. with Growing Roots and Branching Out
- New digital learning tool with personal and engaging content.
- Includes new co-designed safety learning.
Supporting Digital Tools – explore




Scouts.org.uk Website
Volunteer Opportunities
My Membership
My Learning
- Easy to use and mobile friendly.
- Single Sign On
- Fewer steps and less administration
- Specialist functionality
- Digital first, but not digital only
- Continuous improvements
- Better able to attract new volunteers through a wide range of channels
- Clearer information upfront about roles, responsibilities and what to expect
- Reduced administration (including references and Disclosures)
- Improved visibility of information
- Easier to manage processes e.g. Permits and Awards
- More accessible, engaging and enjoyable learning
- Easier reporting and management of learning
Who do I reach out to for Support?
While this is a really exciting time to be involved in Scouting, we fully appreciate that this can all be a little overwhelming to get your head around. Have no fear, as Scouts, we promise to always help others and there are many ways in which to get the answers to your quetions or to escalate issues and concerns to the right member of the family.




Locally
Regionally
Nationally
Specialised
END USERS
LOCAL GO-LIVE SUPPORT TEAM
SUPPORT CENTRE & HQ STAFF
IT SUPPORT & HQ STAFF
The majority of queries can be easily answered by talking to your fellow Volunteers or your Group or District Lead Volunteer (contact details below), some examples are:
Our GoLive team have members from across the region with a variety of skills to help you with more detailed queries. (Contact via the form on the right of this page) Some examples are:
Our team at HQ who have access to areas of the new system that we do not have are on hand to investigate further. Some examples are:
- With any new system, things can sometimes go awry, however, some people have their Stage 50 IT badge and will save the day. Some examples are:
“How do I reset my password?”
“Why is my role now X?”
“How do I apply for a Permit?”
- Support users with digital tools
- Answer basic questions about changes (roles, teams, process)
- Answer questions on cultural roles
“My data isn’t right!”
“I can’t access something I need to!”
“Something isn’t working”
Feedback on changes and system
- Service issues
- System admin (role, process, configuration)
- HQ roles and access
- Major cultural/process issues)
District GoLive Support




REGIONAL GOLIVE TEAM
GRAEME ROBERTSON
REGIONAL GOLIVE TEAM
BILL RAMSAY



REGIONAL GOLIVE TEAM
COLIN LIDDLE
ANDY BEAUMONT
Useful Resources
#WeGotThis